SHIPPING POLICY

At D’ORO MIST, we carefully prepare every order to ensure it reaches you safely and in perfect condition.

DELIVERY

Orders are processed within 1–2 business days. Delivery times may vary depending on your location and courier service.

UAE DELIVERY

We offer delivery across the United Arab Emirates. A flat delivery fee of AED 25 applies to orders between AED 40 and AED 900. Estimated delivery is 1–2 business days after dispatch.

ORDER TRACKING

Once your order has been dispatched, you will receive a confirmation with tracking details where available.

DELIVERY DELAYS

Delivery times may be affected by weekends, public holidays, weather conditions, or circumstances beyond our control.

WRONG OR INCOMPLETE ADDRESS

Please ensure your delivery details are correct before completing your order. Additional delivery charges may apply if an order needs to be redelivered due to incorrect or incomplete information.

DAMAGED ORDERS

If your order arrives damaged, please contact us as soon as possible with your order number and clear photos of the package and products.

D’ORO MIST reserves the right to update this Shipping Policy when necessary.